Privacy Policy
Last updated: January 22, 2025

At Fantasy Inc, DBA ("Fantasy Inc", "Company", "we", "us", "our"), accessible from www.windycitycruise.com (Website), we understand the importance of your personal information and one of our main priorities is the privacy of our visitors. This privacy policy (Privacy Policy) contains types of information that is collected and recorded on our Website and how we use it.

This Privacy Policy applies only to our online activities and is valid for visitors to our Website with regards to the information that they shared and/or collected on www.windycitycruise.com. If our information practices change, we will post an updated Privacy Policy on our website with an updated revision date above. By using our website, you hereby consent to our Privacy Policy and agree to its terms. This policy is not applicable to any information collected offline or via channels other than the Website. This Privacy Policy does not apply to the use of companies that Fantasy Inc does not employ or manage. The Website may contain links to third-party sites. The Company is not responsible for the content and/or privacy policies on other sites.

Information We Collect

We may collect personally identifiable information that can be used to contact you or identify you when you access our website, contact us by phone or email, or participate in a promotion/contest. Personal information may include name, email address, phone number, postal address, company affiliation, birthday, and/or personal interests. We may also maintain a record of your product interests and past purchases. We may combine this information with information about you that we gather from our partners, unrelated third parties, and from any of our related brands.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Personalize your experience — your information allows us to better respond to your individual needs and keep delivering content and products that you are most interested in.

  • Improve our customer service experience — your information helps us more effectively respond to your customer service and support needs.

  • Improve our website based on information and feedback we receive from you.

  • Process your transactions.

  • Administer a contest, promotion, or survey.

  • Contact you pertaining to your order, other products, services, contests, promotions, or surveys.

  • Follow up with you after a phone, email, web form, or live chat correspondence.

  • Find and prevent fraud.

Sharing Information and Third Parties

We do not share, sell, trade, or otherwise transfer your personal information to outside parties except for trusted third parties or hired agents assisting us in operating our website, conducting business, or servicing you. These parties are bound to use your information solely for completing tasks and not beyond.

We may share your personal information with legal authorities when enforcing the law, site policies, or protecting rights, property, or safety. Additionally, information may be shared for fraud protection purposes.

Opting Out of Text Messages

You can opt out of receiving text messages from Fantasy Inc, DBA at any time by replying "STOP" to any text message you receive from us.

How We Protect Your Information

We use safe business practices and technological measures to ensure the protection of your private data. We use secure servers and do not gather sensitive credit card or billing information through our website. Payments are processed via an external PCI-compliant payment gateway. However, no method of transmission over the internet is 100% secure, and any transmission of personal information is at your own risk.

Cookies

Like most websites, we use cookies to store visitor preferences and optimize user experiences. You can instruct your browser to refuse cookies, though this may limit website functionality.

Social Media Websites

By submitting content to our social media platforms, you grant us permission and an unrestricted license to use, modify, and distribute these materials. We reserve the right to remove inappropriate or non-compliant content and to block users violating our Privacy Policy or Terms and Conditions.

California Consumer Privacy Act (CCPA) Compliance

California consumers have the right to request disclosure, deletion, or restriction of their personal data. To exercise these rights, contact us at our mailing address addressed to the California Privacy Legal Department.

Children’s Online Privacy Protection Act (COPPA) Compliance

We do not knowingly collect information from children under 13. If you believe your child has provided such information, please contact us to remove it.